We know we can say all we like about our services, but the people whose opinions we value the most – and learn from – are our customers.
That’s why we take advantage of listening to all customer feedback across the web and sharing this on our website. Browse our up-to-date honest and unbiased customer feedback right here on this page, to understand why independent review sites such as ProductReview.com.au rate PACK & SEND the best courier service in Australia in 2023.
What they're saying about our services
4.6
from 35,863 reviews
Elwyn Vela
10 hours ago
Absolutely superb!! I had a guitar that needed to be picked up outside of Sydney AU and delivered safely to Auckland NZ. I can't recommend Pack & Send enough. They picked up the guitar outside of Sydney, packed it brilliantly and securely and then had it sent to my home so perfectly and so quickly!!! I paid the customs bill in the morning and a few hours later it was delivered. Very well packed and correspondence to P&S was friendly and helpful. As a private and first time user I would definitely use them again, no issues at all. Many thanks.
Stasia Telford
12 hours ago
John McPhee
18 hours ago
Pack and Send, Hawthorn, gave me excellent, efficient, and cost-effective service. Great stuff. Thank you. John
Helena Bou
18 hours ago
Thank you to Shailen & Anna for all your help in last minute deliveries!
Philip Cox
18 hours ago
Always super easy and they take care of everything .cant recommend them enough
Kate Kelly
18 hours ago
Couldn't have asked for a more helpful service..
Kerry Lawrence
18 hours ago
The whole experience as just so easy
Natalie Copplin
18 hours ago
I could not falter the excellent service provided by Bobby Sharma. I have every confidence in recommending Pack & Send Capalaba.
Aisling Taylor
18 hours ago
Friendly, efficient and attentive! Would definitely move with them again!
Tom Heuvink
18 hours ago
Organised three times for parcel to be picked up first two times waited at home for them to come and they never showed up no call to let me know that they weren’t coming. The third time they did finally let me know that they weren’t coming. Finally on the fourth time they picked it up. Their communication is not very good.